Effective Date: October 14, 2025

At Make Your Move LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.makeyourmovellc.com/ or use our moving services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and physical address provided when you request a quote, book a service, or contact us.

• Billing Information: Payment details (e.g., credit card information) provided for services, processed securely through third-party payment processors.

• Service-Related Information: Details about your move, such as the origin and destination addresses, inventory of items, and specific service requests.

b. Non-Personal Information

• Website Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies, tracking pixels (e.g., Google Ads Tag, Meta Pixel), or similar technologies.

• Analytics Data: Aggregated data used to analyze website performance and user behavior, such as through Google Analytics or Meta Ads Manager.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms on our website, request a quote, book a service, or communicate with us via phone, email, or in person.

• Automatically: Through cookies, tracking pixels (e.g., Google Ads Tag for remarketing, Meta Pixel for Facebook retargeting), and other tracking technologies when you visit our website.

• From Third Parties: From service providers, such as payment processors, analytics platforms (e.g., Google Analytics, Meta Ads Manager), or advertising partners that assist us in operating our business.

3. How We Use Your Information

We use your information to:

• Provide and manage moving services, including scheduling, invoicing, and customer support.

• Process payments securely through third-party payment processors.

• Communicate with you about your move, including confirmations, updates, and follow-ups.

• Improve our website and services by analyzing usage data and customer feedback.

• Deliver targeted advertisements through remarketing campaigns on platforms like Google Ads and Meta (Facebook and Instagram), showing you ads based on your interactions with our website (e.g., services you viewed or pages visited).

• Send promotional offers or newsletters, if you opt in to receive them.

• Comply with legal obligations or respond to legal requests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, analytics providers, or advertising platforms like Google Ads and Meta) who assist us in operating our business, subject to confidentiality agreements.

• Remarketing Partners: We use Google Ads and Meta (Facebook) for remarketing purposes, which involves sharing non-personal data (e.g., via cookies or pixels) to display relevant ads to you on the Google Display Network, Google Search Network, Facebook, Instagram, or other Meta-owned platforms.

• Legal Compliance: When required by law, such as in response to a subpoena, court order, or other legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you.

5. Cookies and Tracking Technologies

Our website uses cookies, tracking pixels (e.g., Google Ads Tag, Meta Pixel), and similar technologies to enhance your experience, analyze usage, and deliver personalized content, including remarketing ads on Google and Meta platforms. These technologies may track your interactions with our website to serve you targeted ads on other websites, apps, or social media platforms (e.g., Google Display Network, Facebook, Instagram). You can manage your cookie preferences through your browser settings or opt out of personalized ads via Google’s Ads Settings (https://adssettings.google.com) or Meta’s Ad Preferences (https://www.facebook.com/adpreferences). However, disabling cookies or tracking may affect the functionality of our website or limit personalized ad experiences.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the following rights regarding your information:

• Access and Update: You may request access to or updates to your personal information by contacting us.

• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You can also opt out of remarketing ads by adjusting your ad preferences in Google Ads Settings or Meta Ad Preferences.

• Cookies and Tracking: You may disable cookies or tracking pixels through your browser settings, though this may impact your experience on our website or prevent you from seeing relevant ads.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, including those operated by Google or Meta for advertising purposes. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised “Effective Date.” Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Make Your Move LLC
Phoenix, AZ, USA
Email: info@makeyourmovellc.com
Phone: (602) 555-1234

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.